.png "motoryxa.com")
Login or create an account
CloseReturning Customer
I am a returning customer
Login or create an account
CloseRegister Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Thank you for registering with motoryxa.com!
You will be notified by e-mail once your account has been activated by the store owner.
If you have ANY questions about the operation of this online shop, please contact the store owner.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Return Policy
Return Policy - motoryxa.com
At motoryxa.com, we want you to be fully satisfied with your auto and motorcycle parts purchase. This Return Policy outlines the terms and procedures for returning products, obtaining refunds, or requesting exchanges. By making a purchase on our website, you agree to comply with the terms stated below.
Eligibility & Timeframe
You may return new, unused, and uninstalled products within 30 calendar days from the date of delivery. To be eligible, items must be in their original packaging with all tags, manuals, and accessories intact. Custom-ordered parts, used items, or products damaged due to improper installation, misuse, or neglect are not eligible for return.
Return Process
To initiate a return, please contact our customer service team at motoryxa.com with your order number and the reason for return. You will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions. Returns without a valid RMA number will not be accepted. You are responsible for the return shipping costs, unless the return is due to a defective product or an error on our part (e.g., wrong item shipped).
Inspection & Refunds/Exchanges
Upon receiving your returned item, our team will inspect it to verify eligibility. If approved, we will process your refund to the original payment method within 5-7 business days. Refunds exclude original shipping costs (unless the return is our responsibility). For exchanges, we will ship the replacement item once the returned product is confirmed eligible, with applicable shipping fees covered by you unless the exchange is due to our error.
Defective or Damaged Products
If you receive a defective or damaged product, please notify us within 48 hours of delivery and provide photos of the item and packaging. We will arrange for a free return and either issue a full refund, send a replacement, or offer store credit at your discretion.
For additional questions about our return policy, please reach out to our customer service team at motoryxa.com.